Frequently Asked Questions
Everything you need to know about your Pacific Knit Co. order.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Digital patterns are delivered instantly to your email inbox upon purchase.
What is your return policy on yarn and supplies?
We accept returns on unused, unwound yarn in its original packaging within 30 days of purchase. Please note that digital pattern sales are final and non-refundable.
Do you ship internationally?
Yes, we ship our physical knitting supplies worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What should I do if I find a mistake in a pattern?
We strive for accuracy, but if you spot an error, please contact our support team. You can also check our 'Errata' page for the most recent pattern updates and corrections.
Are your yarns ethically sourced?
Absolutely. Pacific Knit Co. partners with farms and mills that prioritize animal welfare and sustainable environmental practices.
Can I sell items made from your patterns?
Yes, you are welcome to sell finished items made from our patterns on a small scale, provided you credit Pacific Knit Co. for the design.