Returns & Exchanges

At Pacific Knit Co, we want you to love your crafting supplies; if you are not completely satisfied, we accept returns on unused items within 30 days of purchase. Please ensure that yarn remains in its original skein and packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring that all tags and labels are intact to prevent damage during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.